- The SUMMIT CLUB FAQ(English) -

Name: 郷音 G.O.A.T. the SUMMIT CLUB
Address: Asahisoshi 1343, Tsuru-shi, Yamanashi-ken, 402-0015, JP

Reservations & Check-in

What are the check-in and check-out times?: Check-in is from 3:00 PM and check-out is by 11:00 AM.

Is early check-in or late check-out available?: Early check-in may be available if requested by the day before. Late check-out is not available.

Can I make a same-day reservation?: We do not accept same-day reservations. Room-only plans must be booked at least 3 days in advance, and plans with meals must be booked at least 5 days in advance. (Meal additions are accepted up to 3 days before your stay.)

What is the cancellation policy?: For direct bookings, a cancellation fee will apply from 14 days before your stay. For bookings via travel sites, please refer to each site’s policy.

Which credit cards are accepted?: VISA, Mastercard, JCB, American Express, Diners, and Discover are accepted.

How can I access the facility?: You can come by car, public transportation (free shuttle between Otsuki Station and G.O.A.T., approx. 20 minutes), or taxi.

Is transportation available during multi-night stays?: Yes, we provide a free shuttle service to/from Otsuki Station. Please reserve at least 5 days in advance (up to 5 people per trip; departure at 3:30 PM from Otsuki Station; not available in some situations).

Is there a parking lot? Do I need a reservation?: Up to 5 cars can park in front of the building, and no reservation is needed.

How many beds are there?: There are a total of 11 beds in 4 rooms (1 king and 10 double beds).

Are pet supplies provided?: We provide beds, towels, shampoo, food bowls, toilet trays, and toilet sheets.

Is there a dog run?: Since it is not fully enclosed, we kindly ask that you use a leash.

Can more than 10 people stay?: Yes, up to 16 guests can stay. Extra beds (mattresses) are provided free of charge.

What amenities are provided?: Hair dryers, curling/straightening irons, shampoos, toothbrushes, pajamas, and bathrobes are available.

How should I dispose of trash?: If the trash doesn’t fit in the bins, please place it in the “Trash Storage Room” to the left of the kitchen shelf.

How long do you keep lost items?: We store them for two weeks. If you’d like them mailed, shipping costs will be charged.

When is the reservation deadline for meals?: Please apply at least 5 days before your check-in date. Changes in the number of people are accepted up to 3 days in advance.

What are the prices for meal plans?: ・Breakfast-only plan: 1,500 yen / per person (tax included)
・Koshu Beef Golden Dashi Shabu Plan: 12,000 yen / per person (tax included)
・Koshu Beef Golden Dashi Shabu + Breakfast Plan: 13,500 yen / per person (tax included)
・Koshu Wine Beef Premium BBQ Plan: 15,000 yen / per person (tax included)
・Koshu Wine Beef Premium BBQ + Breakfast Plan: 16,500 yen / per person (tax included)
・Koshu Wine Beef Premium BBQ + Breakfast + Special Curry Plan: 17,500 yen / per person (tax included)

What are the portion sizes for each meal plan?: ■Koshu Beef Golden Dashi Shabu Plan (for 2 people)
Horse sashimi 50g, Koshu beef sirloin 200g, Fujizakura pork loin 200g, assorted seasonal vegetables, special broth, ponzu, sesame sauce, Yoshida udon, 300g of rice, chili seasoning, sansho pepper, wine

■Koshu Wine Beef Premium BBQ Plan (for 2 people)
Domestic beef tongue 100g, domestic beef skirt 100g, Koshu beef rump 100g, Koshu beef short rib 100g, Koshu wine beef sirloin 200g, horse sashimi 50g, yakisoba 300g + ingredients (pork belly 100g, vegetables 200g), 300g of rice, assorted seasonal vegetables, wine, 1kg of ice, condiments (lemon, garlic, wasabi)

■Breakfast (for 2 people)
300g of rice, 4 eggs, 1 pack of pickles, 2 packs of miso soup, tea

*Wine can be replaced with grape juice. One bottle is provided per 2 people.

Can I use the BBQ grill even if I don’t book a meal plan?: Yes, the BBQ grill, fire pit, and firewood are available free of charge.

Do you offer anniversary or surprise services?: 【Cake Preparation】・Cakes can be arranged for an additional fee.
・The standard cake is a shortcake.
・Sizes and prices:
　- 15cm: 5,000 yen (tax included)
　- 12cm: 4,000 yen (tax included)
・A message plate can be specified.
・The cake will be placed in the refrigerator inside the smart table.
・Please place your order at least 3 days before check-in.

【If you prefer something other than shortcake】
For guests who do not prefer shortcake, a fruit tart (18cm) can be prepared.
Price: 6,500 yen (tax included)

【Flower Bouquet Preparation】
・Three sizes are available: Large (10,000 yen) / Medium (8,000 yen) / Small (5,000 yen) — florist’s choice.
・Orders are accepted until 3 days before check-in.
・Contents may vary depending on availability.

【Balloon Art Preparation】
・Balloon decoration only: 22,000 yen (tax included)
・Balloon + bouquet decoration: 33,000 yen (tax included)
・Balloon + bouquet option decoration: from 44,000 yen (tax included)
・Orders are accepted until 7 days before check-in.

Are there any hot spring or day-use bathing facilities nearby?: Yes, facilities like Yorimichi-no-Yu and Tsukimachi-no-Yu offer day-use bathing.

Do I need special ice for shaved ice?: No, you can make it with water alone.

How does the contactless check-in work?: We will send you an access code, which you can use on the keypad to enter and exit.

Are there convenience stores or supermarkets nearby?: Yes, a 7-Eleven and Beisia are about 10 minutes away by car.

Can you arrange a taxi?: Yes, you may contact Otsuki Taxi (0554-22-2221) or Fujikyu Yamanashi Hire (0554-22-2455).

Do I need a swimsuit to use the sauna?: Yes, please bring and wear a swimsuit.

Is the water in the pool, cold bath, and jacuzzi changed every time?: Yes, we clean and replace the water each time.

It’s an unmanned facility—what should I do in an emergency? Will someone come quickly?: In case of emergency, contact the manager listed on the tablet in your room. We will respond promptly depending on the situation.